We have adapted our standard cancellation policy to reflect the ongoing uncertainty and invite potential residents to review these before booking with us and should you have any questions, then please do contact us.

No Place, No Stay, No Stress – Flexible Cancellation

This offer is applicable to full time student booking for the academic term from September.

If you are a prospective full-time student, and your offer of a place at your preferred university/higher education institution is withdrawn or your visa application is not accepted, you may be eligible to receive a refund of your deposit minus a €20 fee.
If you have been accepted into a College or University outside of North Dublin/ Dublin City Centre, you will be eligible for a refund. e.g. UCD/ IADT. If your college is within The North Dublin/ Dublin City Centre radius, e.g. DCU/ TU Dublin/ Trinity College etc you will not be eligible for a refund as we have direct Public Bus Links and Bicycle Facilities to get you to your College/University hassle free.

To cancel under “No Place, No Stay”, you must supply either (a) a copy of a written rejection letter from your chosen university/college; or (b) a copy of the acceptance letter from a new university/college (c) copy of written rejection letter from your visa application. This must be received by Aspen (bookwithme@aspenstudentlife.com) within 5 calendar days of the date on which you have requested a cancellation. On receipt of the required documentation, provided it is satisfactory, the agreement will be cancelled with a refund of your deposit, minus a €20 fee.

Delayed University Start? Stay Your Way!

This offer is applicable to full time student booking for the academic term from September.

If you are a prospective full-time student, and your offer of a place at your preferred university/college is delayed or moved to online lectures due to the COVID-19 pandemic during semester 1, you may be eligible to change the start date of your accommodation.

Students at Universities who have either delayed the start date of their courses or delivering off campus (online) teaching in semester 1, can apply to delay their accommodation start date by up to 60 days. During the agreed delayed period you will not be obligated to pay any accommodation fees.

To delay your start day under “Delayed University Start? Stay Your Way!”, you must supply (a) a copy of a written letter from your chosen university/college stipulating you course start date is delayed or reduced to off campus learning. This must be received by Aspen (bookwithme@aspenstudentlife.com) within 5 calendar days of the date on which you have requested to defer your start date or by 1 July 2020, whichever is earliest. On receipt of the required documentation, provided it is satisfactory, your tenancy start date and rental obligations will be delay by up to 60 days.

Checking into your accommodation within the agreed delayed start date will void the “Delayed University Start? Stay Your Way!” policy. Accommodation fees will be charged from for the day of check in.